Privacy Policy
Last updated: October 17, 2025
1. Information We Collect
MC Truck Repair, Inc. ("we," "our," or "us") collects information that you provide directly to us when you:
- Request roadside assistance or mobile repair services
- Contact us via phone, email, or our website contact form
- Subscribe to our newsletter or promotional communications
- Provide feedback or testimonials
This information may include your name, phone number, email address, vehicle information, location data, and service history.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our roadside assistance and repair services
- Respond to your requests, questions, and feedback
- Send you service updates, appointment reminders, and emergency notifications
- Process payments and maintain service records
- Comply with legal obligations and protect our rights
- Analyze service usage to improve customer experience
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our business (e.g., payment processors, scheduling systems)
- Legal Requirements: When required by law, court order, or government regulation
- Emergency Situations: To protect the safety and security of our customers, employees, or the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications at any time
- Request a copy of the information we hold about you
- Object to certain processing of your information
To exercise these rights, please contact us at marius@mctruckrepair.com or call 708-983-5005.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser preferences.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
MC Truck Repair, Inc.
Email: marius@mctruckrepair.com
Phone: 708-983-5005
Service Area: Chicagoland Area
